Thanks for your interest in learning more about NeneArts. Below are some commonly asked questions.
What are the payment options:
For customers outside India, they can make payment through their PayPal account. For those not having PayPal, click PayPal and page will provide an option to pay by credit card without having to open PayPal Account.
For customers from India, they can make payment through Razorpay using their UPI, Cards, Wallets, NetBanking
Do you ship outside India?
We absolutely do! We happily ship via DHL or Fedex depending upon customer’s location to all locations across the globe.
Will the colors of the artwork look exactly as they appear on my screen?
There are subtle variations between monitors, screen resolution, brightness and lighting which all can effect the appearance of the artwork. While we pay careful attention to accurately represent color you may see a slight different from screen to print. Please contact us if you’d like to see additional photos of a work before making a purchase.
I see a piece I love, but want to make an adjustment to the size. Is that possible?
Sometimes adjustments can be made to meet your specific needs. It depends on the work. Reach out via our contact form with your request and we’ll let you know what is possible.
Is it ready to hang? Is it Framed? Are you sending painting with Frame?
Yes. Canvas Paintings are ready to hang. Our Watercolor paintings are unframed. They will need mount borders and frame of your choice to suit your décor and wall color. We send original artworks neatly packed in rolled tube or hardboard watertight box.
Can we make an offer?
Yes, you can send an email and submit offer.
How long will it take to reach the painting by courier?
4 to 5 days for USA, Europe, South-East Asia, Australia, New Zealand, and 2 days within India
What size print will work for me?
Prints are sorted into 3 size options — small, medium and large.
- Small (up to a 12"x9") is perfect for a gallery wall or on a shelf or unit. Small works also work well paired.
- Medium (16"x11" ) is great hanging over a smaller dresser or desk. Sometimes it's just right above a mantle or bed.
- Large (21" X 14") is great as a statement. Over a sofa, king size bed or as a stand alone in an entryway.
What about authenticity?
We send authenticity certificate with every painting
Is it signed?
Yes, every painting is signed in front.
Is it unique?
Yes, every original handmade painting is unique. There are no copies.
What about commissioned artworks?
No, I am not into commissioned artworks
What about portraits?
No, I am not into portrait paintings.
I’m local. Can I come visit your studio?
Yes, with prior appointment, it's possible
I’m an influencer/blogger and would love to collaborate. Can we work together?
YES! Please reach out via our contact us form and tell us about yourself. We’d love to learn about you.